FridayMakers

Proud Bronze winner for Company of the Year – Business Services and Silver for Best Female Entrepreneur at the 2025 Stevie Awards

Signature Training

Facilitation Skills Training

Run sessions that produce outcomes. Decisions made, ideas surfaced, alignment reached.

Format

Half-day or full-day

Group Size

5 – 30 participants

Trusted by teams that believe in better

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About This Training

Facilitation is one of the most transferable skills in any organisation - and one of the most underdeveloped. Most people run meetings. Very few actually facilitate them.

This training teaches your people how to design and hold sessions that produce real outcomes. Whether you're training team leads, project managers, or HR business partners, participants leave with a repeatable facilitation toolkit they can use the very next week.

We design every session around your team's context - the kinds of meetings they run, the challenges they face, and the level of experience they're starting from.

Choose Your Format

Half-day or full-day
built around your team

Half-day intensive

3.5 hours

A focused, practical session that gives participants the core facilitation toolkit — designed to slot into a working day without disrupting the whole team.

The facilitator mindset:

Understanding the shift from presenter to facilitator and what it changes in the room

Session design fundamentals: 

How to structure any session around purpose, process, and participant energy

Live practice rounds:

Participants facilitate short segments with real-time peer and coach feedback

Handling disruption & silence:

Practical tools for when the room goes off-track, flat, or resistant

Personal action plan: 

Each participant identifies one session they will redesign and run differently

Best for

Teams short on time who need a practical toolkit fast, or as a warm-up before the full-day programme.

RECOMMENDED

Full-day deep dive

7 hours

The complete facilitation skills experience. Multiple design and practice cycles, harder challenges, and a full playbook participants can use from day one.

Facilitation audit: 

An honest self-assessment of current habits and gaps to calibrate the day

Session design lab: 

Build a real upcoming session from scratch using the Fridaymakers framework

First practice round:

Facilitate a live segment — observed, coached, and debriefed by the group

Advanced facilitation tools: 

Diverge/converge, dot voting, silent brainstorm, live synthesis, and conflict facilitation

Second practice round: 

A harder brief: ambiguous room, resistant participant, no clear agenda

Remote & hybrid facilitation: 

Adapting the full toolkit for distributed teams and digital collaboration tools

Personal facilitation playbook: 

A documented, role-specific approach each participant takes away and can use immediately

Best for

Teams investing seriously in facilitation as a capability – managers, L&D leads, project owners, and anyone running regular working sessions.

Note

All materials including a digital facilitation toolkit are included in the booking.

What Participants Leave With

Six things that change
how the team works

01

A repeatable session design framework

Tools to plan any meeting from scratch - with purpose, not habit.

02

Confidence in the room

Hold attention, read energy, and adapt when things go sideways.

03

A toolkit of facilitation techniques

Diverge/converge, silent brainstorm, dot voting, live synthesis, and more.

04

Skills for difficult moments

Managing silence, disagreement, dominant voices, and off-track conversations.

05

Hybrid and remote facilitation tactics

Specific approaches for distributed teams and digital collaboration tools.

06

A personal facilitation playbook

A documented approach tailored to their role and the actual sessions they run

“The facilitator was engaging and clearly explained how effective facilitation helps bring the team together, making sure everyone’s views are heard and valued.”

Officer

Immigration & Checkpoint Authority (ICA)

Ready to build a team of skilled facilitators?

Most groups book 4–6 weeks in advance. Get in touch to check availability and discuss the right format for your team.