Case Study
Test
Case study description
- Format
- Full-day
- Audience
- Global Team
- Industry
- Life Sciences
Client Overview
DSM-Firmenich is a global leader in nutrition, health, and beauty innovation, with a presence in over 100 countries. Their Global Perfumery & Beauty division sought to enhance team culture and operational alignment, moving beyond general workshops toward a more structured, actionable engagement.
The Challenge
The division needed a structured session to: 1. Define shared values, roles, and goals 2. Improve accountability, communication, and decision-making 3. Establish a unified short-term strategy with clear, actionable steps
- Define shared values, roles, and goals
- Improve accountability, communication, and decision-making
- Establish a unified short-term strategy with clear, actionable steps
Our Approach
FridayMakers designed a customised full-day workshop combining collaborative activities, reflective exercises, and structured discussions across four key sessions.
Structural Strategy Challenge
Participants envisioned their team's success by writing a letter detailing accomplishments and milestones, building clarity on collective purpose and short-term goals.
Letter from the Future
Participants envisioned their team's success by writing a letter detailing accomplishments and milestones, building clarity on collective purpose and short-term goals.
Team Charter Development
The team collaboratively designed a Team Charter outlining roles, strengths, mission, and values, with clear agreements on decision-making and conflict resolution.
9 Dimensions of Team Dynamics
A structured assessment evaluating team effectiveness across trust, communication, and execution, identifying strengths and creating a clear action plan.
Result & Impact
Shared Team Charter
A well-defined framework for teamwork, fostering accountability, alignment, and shared ownership of team goals, now used as an essential daily reference.
Collective Purpose & Vision
Clarity and alignment on the team's short-term goals and key actions needed to achieve success, inspiring the team to move forward with intention.
Improved Team Dynamics
A deeper understanding of collective strengths and blind spots, with a clear action plan for enhancing collaboration, efficiency, and team culture.
Culture of Accountability
The team identified Accountability, Trust, and Fun as foundational values, with proactive behaviours and transparent communication embedded into ways of working.
Participant Feedback
The team members tremendously enjoyed this session. Really appreciate the preparation and hard work that you put in! A big thank you for creating this memorable session for our ESSEC APAC colleagues!