Effective Communication

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable. Our Effective Communication training is designed to help participants understand the profound impact their communication skills have on others. By exploring and enhancing these skills, participants will find it easier to navigate interactions in the workplace and in life.

Over two immersive days, this workshop will empower your team to identify common communication problems that may be holding them back. They will learn how to ask effective questions and understand the powerful messages your non-verbal cues convey. The training will also guide them in cultivating active and empathetic listening skills, essential for truly connecting with others. Additionally, they will learn to approach some of the more tricky scenarios assertively, ensuring their needs are met while respecting others. By the end of this training, your team will have a deeper understanding of effective communication, fostering better relationships and creating a more positive work environment.

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- Identify common communication problems that may be holding you back.
- Ask powerful questions.
- The importance of non-verbal communication.
- How to listen actively and empathetically to others.
- Enhance your ability to handle difficult situations assertively.
- This training can be offered as a one or two-day training.
- In-person or virtual.
- Expert-led workshop lead by a world class facilitator.
- Interactive learning experience.
- Comprehensive course materials including free takeaways.
- FridayMakers Certificate of Completion.